We need hope-bringers and changemakers — because the work we all do matters. If you’re passionate about making an impact with your time and being someone’s light in the darkness, we want you on our team.

Come Join Us to Do Mission-Based, Meaningful Work

Who We Are

Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co-occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C.  

Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time.

As our organization grows and evolves to meet the needs of our clients and communities, we’re seeking passionate, empathic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder.    

Who we’re looking for:

The Intake Clinician plays a crucial role in managing the program’s referral and admissions process, encompassing all initial clinical and administrative functions. As the first point of contact for new admissions, this position ensures the completion of all aspects of the intake process, including initial clinical assessments and securing funding. This individual is responsible for maintaining the quality and timeliness of assessments, as well as accurately tracking and reporting referral information.

This role involves significant interaction with external entities such as referral sources and the community, as well as internal program management, including ongoing collaboration with the marketing department. Key responsibilities include achieving program utilization goals and objectives, conducting intake and assessments (including ASAMs), and generating daily reports on admission and discharge statuses via the agency’s electronic health record system.

The work is performed with considerable independence, adhering to established regulations, policies, and procedures. The Admissions or Program Director, to whom this individual reports, reviews and supervises the work.

Your responsibilities in this role may include:

• Treat all clients and staff with dignity and respect
• Manage all phases of pre-admission /intake services for assigned programs, including timely and accurate completion of clinical assessments
• Maintain efficient admissions/intake assessment procedures, ensuring appropriate referrals to program
• Participates with the multidisciplinary team to assess, evaluate, and determine the need for services
• Completes telephonic and face-to-face interviews with individuals presenting for admission
• Oversee and ensure client intake to care/transition, ensuring completion of documentation within the electronic health record system
• Completes all required reports for funding sources
• Maintain proficiency in assessment, intake and level of care protocols, utilizing the ASAM criteria
• Ensure accurate, up-to-date, intake records, records of referral, and funding sources
• Conduct admission funding reviews with relevant payor(s)
• Establish and maintain positive relationships with funding, referral and regulatory agencies
• Other duties as assigned by the Admissions or Program Director, or designee
• Knowledge of regulatory, licensing, and accreditation standards
• Knowledge and ability to work with electronic health record systems
• Knowledge of substance use and mental health disorder treatment programs
• Knowledge and skill in assessment/evaluation and intake process and procedures
• Ability to exercise sound judgment in developing, implementing, interpreting and evaluating program policies, procedures and regulations
• Ability to communicate effectively, both verbally and in writing
• Ability to work with clients to gain confidence and cooperation
• Ability to successfully work with others from various cultures and backgrounds
• Ability to plan and organize work and prepare appropriate, accurate records, and reports
• Ability to establish and maintain effective working relationships with clients, staff, health care providers, referral entities, outside agencies, institutions and the general public

Skilled at using computers, including familiarity and faculty with Microsoft Office programs like Word and Excel

Benefits & Perks:

Gaudenzia is a diverse, inclusive workplace where purpose-driven people thrive. We think our team members are real heroes, and we believe those who devote their lives to making the world a better place deserve competitive salaries, generous health benefits, and unbeatable work-life balance in return.

Benefits & Perks at Gaudenzia include:

• Medical insurance
• Dental insurance
• Vision Insurance
• Life Insurance
• Generous Paid Time Off: Sick and Vacation
  • Sick time: one hour of leave for every 37 hours worked up to a maximum of 7 days per calendar year - 4 hours per pay period (Years 1-5), 6 hours per pay period (Yrs 6-14), 8 hours per pay period (Yrs 15+) -maximum 200 hours
  • Vacation time:  4 hours per pay period (Years 1-5), 6 hours per pay period (Yrs 6-14), 8 hours per pay period (Yrs 15+) - maximum 200 hours
• 10 Paid Holidays Per Calendar Year
• Paid Bereavement Leave
• Education Assistance Benefit (Tuition Reimbursement)
• Full reimbursement for the cost of professional license/certification renewals
• Employee Assistance Program

Gaudenzia is an equal opportunity employer. We do not practice or permit discrimination based on race, gender, gender identity, gender expression, sexual orientation, age, national origin, religion, creed, disability, or veteran’s status.

Qualifications for this role:

Education/ Training:  Must hold a master’s degree in social work, counseling, psychology, or a related field with active DC independent clinical licensure (e.g. LICSW, LPC, LMFT, or licensed psychologist)

What Matters to Us? Our Mission & Our Operating Principles

Our Mission 
Gaudenzia aspires to connect individuals and families to addiction and mental health treatment so they can attain long-term recovery and achieve a fulfilling life embraced by a broad community of mutual support. 

Our Operating Principles:

We, as members of the Gaudenzia Team, are committed to these principles. They guide the way we perform Gaudenzia business, every day.

1. We hold client care as our top priority.
2. We assume good intentions.
3. We are present, we connect, and we communicate with transparency, dignity, and respect.
4. We make data-driven decisions with courage, challenge the status quo, and find innovative ways to grow Gaudenzia and each other.
5. We support each other publicly and privately in all circumstances.
6. We provide and accept constructive, honest, respectful, and timely feedback with an open mind and without personalization.
7. We operate with integrity, focus on outcomes, and have a bias for action.
8. We follow through on agreements and honor commitments prioritized with a sense of urgency — someone’s life may depend on it.

Gaudenzia is proud to be an employer of choice — and a treatment provider of choice — in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome. Come work with us!